Frequently Asked Questions About Physiotherapy

You may be wondering what Physio is all about and can it help me? Below are 10 of the most common questions we get asked in clinic about Physio

Is Physio Right For My Problem?

This is the all-important questions that lots of people want answering. And it’s a very easy one to answer.
If you’re in pain with or have any of the following problems then you can be really confident that physio is right for you:

(Please note these are the symptoms and the problems that you might be experiencing, the injury as you see it and feel it, not the specific name or diagnosis of the injury. See Question 3 for the specific types of injury).

  • Back pain and stiffness
  • Neck pain and stiffness
  • Headaches
  • Shoulder muscle tension and tightness
  • Pain down you arm which stops you going to sleep at night and OR hinders daily activities
  • Pain and OR pins and needles in your leg
  • Sports Injury
  • Hip and groin pain
  • Ankle or Knee injury
  • Pain in hamstring, calf, groin muscles or the achilles tendon
  • Pain underneath your foot
  • Pain in your lower back when you sit or stand for even short periods
  • Pain and stiffness in your back when you put your socks and shoes on

This is a list of the more common problems that patients ask us to help with. If your problem isn’t on the list or you’re still unsure if physio is right for you, we offer you the chance to speak with one of our expert physios before you book your session. Feel free to call and speak to us as we can help you decide if physio is right for you. If we don’t think we can help we will point you in the right direction of who can.

Is Physio Painful?

This is a really great question. It’s true that physio is a very physical experience and as such treatments can often be a little uncomfortable at times, but we will always aim to be as gentle as possible and cause the minimal discomfort we possibly can to get your problem solved as fast as we can. Before we do any physio techniques we will tell you exactly what is about to happen whether or not it is likely to hurt and for how long.

More often than not the pain stops as soon as we do, so you only have to tell us to stop and we will. Pain is a side to physio that is often unavoidable and most patients eventually concede that the pain is a nice sort of pain, one they know that is doing them some good and is often no worse than the pain that they are already in. The discomfort usually reduces as treatment progresses and we always advise you on things like ice and heat to help reduce the soreness that might be caused by the treatment.

What Injuries Do Physios See?

Here is a list of the common injuries we see:

Back

  • Sciatica
  • Sacro-Iliac joint pain and stiffness (you may hear this being called SIJ)
  • Spinal Stenosis
  • Weak core stability
  • Disc prolapse/herniated disc/slipped disc/bulging disc

Neck/Shoulder

  • Muscle spasm and tension
  • Rotator Cuff tear
  • Impingement Syndrome
  • Neck Spondylosis (also know as degeneration / wear and tear / arthrisits)
  • Disc prolapse/herniated disc/slipped disc/bulging disc
  • Migraines

Ankle and Knee

  • Ankle Sprain
  • Achilles tendon problems
  • Plantar Fasciitis
  • Knee Cartilage
  • Knee ligament injuries – including Cruciate ligament
  • Patello-femoral joint pain
  • Post surgery knee rehab
  • Sports injury/Muscles

Other

  • Calf strain
  • Hamstring strain
  • Quadricep strain
  • Shoulder muscle tear
  • Achilles tendonitis
  • Groin strain
  • Whiplash Injury

Post fracture

Any injury requiring Massage

How Will Physio Help My Injury?

Physiotherapy is as much about the physical as it is the ability to give you peace of mind. Your physio will aim to reduce your pain or get you active again as fast as possible. That’s the physical benefit of physio but we will also speak to you in a way that can be understood to give you a clear understanding of your injury from what it is, to how it happened and importantly how to prevent it from happening in the future.

If you can find your injury or your problem from the list above, we would be really confident that physio will help.

Can I Refer Myself Or Do I Need A Doctors Referral?

Yes. This is the most common way that patients come to us. They have usually either been recommended to us by their friends and family, GP, Surgeon, work place or health insurer or have simply found us by this website – but you do not need a formal referral from any of these. Just call and make the appointment when ever you’re ready.

Do You Only Offer Physiotherapy?

We are not purely physio we have a sports therapist working in the team too. We work as a multi-therapist team. We believe more pairs of eyes on a client is better than one so clients will often see more than one of the therapy team to get the best outcome.

Are You Registered With Health Insurance Companies?

Yes, WDC Physiotherapy is a registered practice with several health insurance companies. Following a GP referral you are able to use your health care plan to fund the cost of your treatment with us. For more information please get in touch.

AXA will give you a code to fund treatment with us.

AXA PPP Provider Numbers: ZZ01165

What Should I Wear?

To make your physio experience as comfortable as possible please bear in mind the location of your injured body part. For example if you have a lower back injury, shorts and a loose vest would be ideal. Or if you’re suffering a shoulder injury, a vest would be great.

You do not have to remove all of your clothing. Just to confirm, so that there can be no miss understanding,

YOU WILL NEVER, UNDER ANY CIRCUMSTANCES, BE ASKED TO REMOVE ALL YOUR CLOTHING.

When Do I Pay?

We ask our clients to pay up front for their treatment. We accept card, cheques and bank transfers. We do not accept cash payments.

How Often Will I Need Treatment?

This is always dependent upon the nature of your injury. Our aim is to return you to full fitness as quickly and as safely as possible.

Your physio will be in a better position to answer this question following your initial assessment.

Can I Bring Someone With Me To My Appointment?

No problem. You do not need to inform us of this decision in advance. If you are accompanied by a friend or family member then we will often ask if you would like them to join you in the physio room during treatment. Alternatively they can wait in reception if you would prefer.

Have More Questions?

If you have more questions like these about physio then get instant access to our FREE guide about physios and what you should know before you hire your next one.


  • Get Your FREE GUIDE BEFORE You Hire Your Next Physio
  • Please Sign Up For this FREE Report
  • The Top 49 FAQs About Physio
  • All Answered Honestly In This Special Guide That You Can See Instantly

– by lead Physiotherapist Wendy McCloud

What People Are Saying About Us

W D C Physiotherapy & Sports Injury Clinic
Excellent
4.9
Based on 123 reviews
review us on
I was recommended here because of a serious knee injury. They offer the highest possible service from the very outset. All staff are highly professional and dedicated to providing the best possible service for all clients. Greeted warmly by the reception staff, given advice about services and made very welcome.My physiotherapist, Vedika, made me feel at ease, spending my first hour ensuring she fully understood all the difficulties and challenges my injuries caused. She has healing hands! Within 7 weeks my injury significantly improved, pain was minimum and I had a personalised exercise programme. I will always be eternally grateful to her, and all the staff at WDC.
Response from the owner: Thank you Helen for your fantastic review. We love having you in the clinic and glad we were able to help you achieve your goals.
My physio sessions with Megan were both pleasurable and useful Having completed my first series of treatments I have signed up for some further sessions.
Response from the owner: Thank you for your wonderful feedback, Christina! We're thrilled to hear that you had a positive experience with Megan and found the sessions beneficial. We're looking forward to supporting you in your further treatments!
Great physio, I was stuck and had a comprehensive assessment and now pain free. Works together with the client. Team are supportive with a great set of administrators.
Response from the owner: Thank you for your positive feedback, Camille! We're glad we could provide you with comprehensive care and support to help alleviate your discomfort. Your kind words towards our team and administrators are highly valued. Thank you for choosing us and hope to see you again!
I visited WDC after getting a hip injury through running. The issue was quickly diagnosed and I was offered a rehab plan. After 2 months on the rehab plan I am now back to running. I had the pleasure of working with almost all of the team and everyone was amazing from start to finish! Thank you all for getting me back out and pain free
Response from the owner: Thank you so much for sharing your experience, Jack! We're very glad to hear that you've been able to get back to your passion for running and that our rehab plan helped you. It was our absolute pleasure assisting you and it's wonderful to know you're pain-free. Your kind words mean the world to us!
I have been going to WDC's clinical pilates for six months following a back injury. Friendly and welcoming, the staff really know their stuff, I'm so much stronger now and it's given me the confidence to go back to exercise. Highly recommended!
Response from the owner: We're pleased to hear about your positive experience, Naomi. We strive to ensure our customers get back to their normal lives stronger and healthier. Thank you for recommending us!
Highly recommend these guys. A great team who really care about their clients. Good value for money. Real results!
Response from the owner: Thank you for your kind words, Kay! We're thrilled to hear that our team and services lived up to your expectations. Your feedback greatly motivates us to continue our hard work.
Megan has been a wonderful coach. She has allowed me to go at my own Pace and never Marlene feel anything other than motivated . Thank you Megan for all of your help.
Response from the owner: We're glad to hear that Megan has been instrumental in your health journey, Rosheen. Our team strives to create a motivational and personalized experience for each client. Your kind words will surely be passed on to Megan. Thank you!
I have been meaning to write this for the last few weeks.I have come across WDC via a Facebook add and then I am so glad I clicked it and main reason I thought let's explore it cause it was very close to home. Secondly I wanted to just have better posture and work on my body.I am so lucky to have come across this service, they were amazing from the start, extremely friendly team, the studio is nice and clean and people who attends are all seem to be so nice too! We laugh and do the pilates together! It's also feel one to one as the groups are not massive at all!I paid for 6 weeks but I am surely continuing and I feel the money is reasonable of what I am getting! The trainers pushes you but also encourages you. I am enjoying it and I am seeing gradual changes.Thank you for all your hard work, you guys are doing a great job!
Response from the owner: Thank you so much for your thoughtful and detailed review, Simelia! We are delighted to hear that you've had such a positive experience with us and that our location and services are to your liking. We look forward to continuing to support you on your journey for better posture and overall wellness.
Vedika is absolutely brilliant, highly recommended! All staff are fantastic making you feel at home and relaxed. Thank you all for a wonderful experience and assistance with pain.I have curvature of the spine and went in as a hunchbacked old lady but with the help of Vedika and Vaish feel 110% better and will continue at the clinic.No Doctors or pills for me - physio is definitely working.Thank you again
Response from the owner: Thank you so much for your positive feedback, Trish! We're thrilled to hear that Vedika and Vaish could help you feel better. We believe the health of our patients is the top priority and we're glad our efforts are making a difference for you. It's motivating to read your positive comments about our staff and services. We look forward to continue offering you the best physiotherapy.
Great staff who genuinely care about client outcome. The physios are extremely knowledgeable with a vast range of practical exercises to aid recovery. Highly recommended
Response from the owner: Thank you for your review, Jim! We're glad to hear you had a positive experience with our staff and the recovery exercises. We aim to provide compassionate and expert care to all our clients, and truly appreciate your recommendation.
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Google Rating
4.9
Based on 123 reviews
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