Frequently Asked Questions About Physiotherapy

This is the all-important questions that lots of people want answering. And it’s a very easy one to answer.
If you’re in pain with or have any of the following problems then you can be really confident that physio is right for you:

(Please note these are the symptoms and the problems that you might be experiencing, the injury as you see it and feel it, not the specific name or diagnosis of the injury. See Question 3 for the specific types of injury).

This is a really great question. It’s true that physio is a very physical experience and as such treatments can often be a little uncomfortable at times, but we will always aim to be as gentle as possible and cause the minimal discomfort we possibly can to get your problem solved as fast as we can. Before we do any physio techniques we will tell you exactly what is about to happen whether or not it is likely to hurt and for how long.

More often than not the pain stops as soon as we do, so you only have to tell us to stop and we will. Pain is a side to physio that is often unavoidable and most patients eventually concede that the pain is a nice sort of pain, one they know that is doing them some good and is often no worse than the pain that they are already in. The discomfort usually reduces as treatment progresses and we always advise you on things like ice and heat to help reduce the soreness that might be caused by the treatment.

Neck/Shoulder

Physiotherapy is as much about the physical as it is the ability to give you peace of mind. Your physio will aim to reduce your pain or get you active again as fast as possible. That’s the physical benefit of physio but we will also speak to you in a way that can be understood to give you a clear understanding of your injury from what it is, to how it happened and importantly how to prevent it from happening in the future.

If you can find your injury or your problem from the list above, we would be really confident that physio will help.

Yes. This is the most common way that patients come to us. They have usually either been recommended to us by their friends and family, GP, Surgeon, work place or health insurer or have simply found us by this website – but you do not need a formal referral from any of these. Just call and make the appointment when ever you’re ready.

We are not purely physio we have a sports therapist working in the team too. We work as a multi-therapist team. We believe more pairs of eyes on a client is better than one so clients will often see more than one of the therapy team to get the best outcome.

Yes, WDC Physiotherapy is a registered practice with several health insurance companies. Following a GP referral you are able to use your health care plan to fund the cost of your treatment with us. For more information please get in touch.

AXA will give you a code to fund treatment with us.

AXA PPP Provider Numbers: ZZ01165

To make your physio experience as comfortable as possible please bear in mind the location of your injured body part. For example if you have a lower back injury, shorts and a loose vest would be ideal. Or if you’re suffering a shoulder injury, a vest would be great.

You do not have to remove all of your clothing. Just to confirm, so that there can be no miss understanding,

YOU WILL NEVER, UNDER ANY CIRCUMSTANCES, BE ASKED TO REMOVE ALL YOUR CLOTHING.

We ask our clients to pay up front for their treatment. We accept card, cheques and bank transfers. We do not accept cash payments.

This is always dependent upon the nature of your injury. Our aim is to return you to full fitness as quickly and as safely as possible.

Your physio will be in a better position to answer this question following your initial assessment.

No problem. You do not need to inform us of this decision in advance. If you are accompanied by a friend or family member then we will often ask if you would like them to join you in the physio room during treatment. Alternatively they can wait in reception if you would prefer.