Dawn

Client Care Coordinator

Dawn is originally from Surrey. She moved to Southend as she felt drawn to the sea when she needed to relax, and what could be better than living in a place that makes you feel rejuvenated?

Dawn has always worked in a customer/client-facing role and saw the opportunity to work with a highly recommended physiotherapy clinic. She jumped at the chance to apply, and everything seemed to fall into place.

In her spare time, Dawn loves to learn - everything from musical instruments and Photography to Sign Language. She is always happy to help whenever and wherever she can, so if you ever need someone to help with random requests, Dawn is always up for a challenge.

Favourites

Favourite place in the world:Mexico
Favourite food: Mine is Christmas Dinner. I would eat it all year round
Where do you like to go on Holiday: I love diversity, so somewhere with an interesting history but also a place to relax
Favourite TV show: Supernatural
Favourite film: Drop dead Fred.
Favourite Book Many Lives, Many Masters – Dr Brian Weiss
What sports do you like to do?: I love Swimming and will try Wild Swimming (soon-ish)
Sports you like to watch: I enjoy watching VolleyBall and Diving
Hobbies: Learning Saxophone and Guitar, also photography.
What do you like to do in your spare time:Reading, Art + Crafts, Hiking, spending time with my family.

x

Google Rating

4.9

Based on 122 reviews

W D C Physiotherapy & Sports Injury Clinic

4.9

review us on See all reviews

Christina Anne Mackwell

1726165426

My physio sessions with Megan were both pleasurable and useful Having completed my first series of treatments I have signed up for some further sessions.

1725570461

Great physio, I was stuck and had a comprehensive assessment and now pain free. Works together with the client. Team are supportive with a great set of administrators.

1725466648

I visited WDC after getting a hip injury through running. The issue was quickly diagnosed and I was offered a rehab plan. After 2 months on the rehab plan I am now back to running. I had the pleasure of working with almost all of the team and everyone was amazing from start to finish! Thank you all for getting me back out and pain free

1724775606

I have been going to WDC's clinical pilates for six months following a back injury. Friendly and welcoming, the staff really know their stuff, I'm so much stronger now and it's given me the confidence to go back to exercise. Highly recommended!

1724427729

Highly recommend these guys. A great team who really care about their clients. Good value for money. Real results!

ROSHEEN FERGUSSON

1722866291

Megan has been a wonderful coach. She has allowed me to go at my own Pace and never Marlene feel anything other than motivated . Thank you Megan for all of your help.

1722550848

I have been meaning to write this for the last few weeks.I have come across WDC via a Facebook add and then I am so glad I clicked it and main reason I thought let's explore it cause it was very close to home. Secondly I wanted to just have better posture and work on my body.I am so lucky to have come across this service, they were amazing from the start, extremely friendly team, the studio is nice and clean and people who attends are all seem to be so nice too! We laugh and do the pilates together! It's also feel one to one as the groups are not massive at all!I paid for 6 weeks but I am surely continuing and I feel the money is reasonable of what I am getting! The trainers pushes you but also encourages you. I am enjoying it and I am seeing gradual changes.Thank you for all your hard work, you guys are doing a great job!

1722009454

Vedika is absolutely brilliant, highly recommended! All staff are fantastic making you feel at home and relaxed. Thank you all for a wonderful experience and assistance with pain.I have curvature of the spine and went in as a hunchbacked old lady but with the help of Vedika and Vaish feel 110% better and will continue at the clinic.No Doctors or pills for me - physio is definitely working.Thank you again

1719402115

Great staff who genuinely care about client outcome. The physios are extremely knowledgeable with a vast range of practical exercises to aid recovery. Highly recommended

1713170491

Vais, is a very kind gentle understanding lady and feel great after a physio session with her.In her pilates class it is great.

1712402459

I feel like my old self again, you’re super supportive, understanding and knowledgeable! Thank you so much x

1712258776

I have scoliosis of the spine and back issues. I had an assessment and joined their Pilates class, it’s great! I’m now pain free and highly recommend WD Physio. The people are extremely knowledgeable, kind, considerate and welcoming. I rate this place 10/10!

1711959742

I came to WDC due to server hip pain which occured each time I rode my horse.I had reached the stage of considering giving up my life time love and hobby with horses.😭Thanks to the wonderful Vaishnavi and Megan with all their hard work, knowledge and exercise program, I can now mount and ride my horse with virtually no pain which is fantastic and I can now look forward to many more years riding my horse which means so much to me 🤗From the very start the practice makes you feel very welcome,You are always greeted with a smile and a friendly chat so you don't have to sit in silenceAll the staff are very approachable and are happy to answer any questions you have.I cannot recommend WDC highly enough and will continue to use their services in the futureI would like to send a massive thank you to all the team at WDC

1709739441

1709112928

I met the WDC team back in summer 2023 in Garons Park at the health & wellbeing event. Here I was introduced to Jack & Vaish, who spoke about the HEDS pilates sessions they had started, to bring those with EDS a safe group, with expertise in the EDS condition and being able to participate in pilates. I started these sessions in September, and have continued to go to these sessions weekly.I added physio sessions with Vaish early this year, to tackle ongoing issues with pain and mobility, as a result of EDS, specifically patellafemoral instabilities. In this time, Vaish has been phenomenal. She is patient, reassuring and has gone out of her way to support me in my quest, to restrenghten and mobilise more confidently. I have never left WDC without a smile or much laughter. My sessions have always been filled with laughter, and have provided me with a safe place to chat and learn. She puts up with my quirks, setbacks and adapted needs. I genuinely look forward to coming in to each session.The rest of the team are amazing too. Dawn, you are brilliant, you are so supportive, a shoulder to lean on or a needed hug when required. Front of house Eloise and Rhiannon, your warm greetings and chat before and after sessions, as well as being flexible to my ever changing needs, thank-you. Bobby, you are great at keeping everything in fine order, and always say hello. Jack, I haven't had a session with you (my fault entirely), but you keep me entertained every week, the toe sock competition and banter, this has kept my smile going. Your words of encouragement, and the ability to have an open conversation was much appreciated!Wendy, thanks for the advice and encouragement, and for setting up such a great clinic.The WDC team are great. I HIGHLY recommend these guys to anyone that is looking for professional, well knowledgeable, people centred physio/therapists for their injuries, or ongoing goals for recovery or health improvement.

1707403491

LORRAINE WILSON

1707337733

Megan is lovely and really knows what she's doing and is very patientI saw Jack also who was very informative and helped me know my body more with lots from both of them to take forward for the rest of my life.Varsha (sorry cant spell it) was lovely and very gentle and helped me a lot

1707230399

All staff very friendly and welcoming.Jack was brilliant. Explained everything clearly and answered all my questions. His assessment and treatment was very thorough and we achieved great results.

1705760483

Megan was great! Really helpful and gave me a clear programme, made great progress in the 2 months I was there. Would definitely recommend.

Plant Powered Fitness

1702385395

Super physiotherapist - having torn my MCL and medial meniscus (right knee) the plan of care provided by Megan was spot on, driven by pain reduction initially, followed by muscle strengthening and repair. 8 weeks ago, I limped through the doors and had no idea what to expect; my GP had shown no interest in helping me in terms of a referral. Megan explained everything in detail and answered any questions I had, putting my mind at rest. I trusted the process and walked away (without a limp) and armed with knowledge that I will take with me for the rest of my life. We had many laughs along the way too. Special mention also to Vaishnavi and Jack who also provided physio when Megan's calendar didn't match mine. The care and attention was consistently strong. Also many thanks to Rhianna and Eloise on the front desk who always provided a warm welcome, smiles and were superb at putting customers at ease.

1699718397

Excellent treatment provided. The care plan was spot on and I am very pleased with how quickly I have regained use of my wrist and hand

Justin Al-Soufi

1698824566

Attending due to a Calf Injury. Both Megan & Heemanshi treated me over the treatment plan, and during the time they were fabulous. Always friendly, bossy when needed (when i wasn't resting as prescribed or exercising as required) and above all, very good at getting positive results. They are very knowledgeable, the whole team at WDC is friendly, and i may well even miss attending now I'm better.

1697994567

I am very happy with the service provided at WDC. Would not hesitate to recommend.

Lori-anne Hodges

1697960899

A BIG THANK YOU TO MEGANI had a problem with my right knee. Megan has been a star.She is so welcoming, her explanations, both of issues and treatment, are extremely clear. This gave me confidence in the treatment and exercises.Her professional approach was commended. Her deep muscle massages, second to none, and I survived! Felt so good afterwards. The progress I have made has been through team work which is what I felt we were. This is all down to Megan and how she engages with you. She is a vety positive person and always happy to answer any questions. Megan is a credit to WDC.

1697398242

I have been going here for a couple of years now and they are fantastic.I have had my back pain sorted and now I’m doing a course on the EMS machine.Fantastic people, fantastic clinic. Highly recommend

1694166453

I enjoyed all my sessions and it made a big difference to my health. No continuing lasting pain worth the money spent. I will recommend your to other people in need.

1692219155

Honestly all of the team I had sessions with were fantastic, I felt so comfortable and reassured all the time, when you are told you have arthritic wear and tear at 56 and that is your life now, it’s awful, but now I’m armed with knowledge and exercises to help me and you are only round the corner if I need you , love you all 🥰

1688197806

1679598818

I have just finished my 8 week course of treatment for a hip impingement which I had been suffering pain with for almost 3 years. I am now pain free and able to move around with ease. All of the staff are so friendly and welcoming. Now looking forward to starting Pilates with them!

Helen Claremont

1678623542

I was in a bad place and couldn’t get help from my GP so found WDC via Google. I was in excruciating pain with my lower back but from the moment you step in there, you are welcomed by the most wonderful people. The receptionists are fantastic at making you feel at ease, and the physios are just as lovely. I had Jack and Veronica and you can tell they are experts in their field. They explained my symptoms and devised a plan for me to follow throughout my care. They made me feel normal and I actually looked forward to my sessions. I work in mental health and they understood that the pain I was in was affecting my well-being and this I found was the most wonderful thing about them. I now feel back to my normal self, where I can play with my children and not fear when I am next going to be in pain. I understand about posture and how simple things can prevent and long term issues and this is something I continue to practice. Thank all of you at WDC, especially Jack, Veronica, Rhianna and Tom; don’t ever change. Cannot recommend enough x

1672914574

Very good

1672587811

People say a drink can impair your judgment but it helped me to request a free screening when it popped up on facebook while on holiday.From the start I was made to feel so welcome and at ease. I had been suffering with my back for so long and was fed up of continually taking painkillers and living with a constant ache.With the help of this amazing team, not just the guys that have given treatment but also the welcoming smiles when I come in, they have helped me to achieve this.I cannot thank you all enough, (and 5 stars is so not enough)

1671356096

The whole team is very welcoming and accommodating. It feels very personal and like everyone knows you. Veronica was fantastic. Thanks all

Angela Connolly

1670971495

Sean was very professional and knowledgeable and helped with my achilles problem. He was patient and gave me good tips to take away to help in between visits.

1668665443

Very good all round .Definitely helped with my back problems.

1666693751

So far so good. Had my first appointment today and went well. Very professional and kind people. Seems to be the right place to be. This is only my first visit so will update as things progress but very happy so far.

1665493725

I took up an offer for a free posture consultation, I saw Jack who carried out the consultation, what an eye opener that was! I have suffered from back pain for more years than I can remember, seeing the results of the posture photos it was a shock to me how out of line I was, but, speaking with Jack he explained what was happening which I now realise was causing my pain! I booked in for physio, 3 x a week for 4 weeks and then 2 x a week for 4 weeks, WOW, what a difference it has made! I thought my back was the issue, it transpires that the muscles in my legs and bum are so tight, like a drum, that this was causing much of the pain! I have had sessions with, Veronica, Jack, Sean and Kevin everyone has been fantastic, I came away with exercises to do at home and the change has been amazing! I’m now doing Pilates with Veronica each week and it’s fantastic, thank you all so much for all you hard work and dedication, without you I’d still be in pain! What a wonderful team you are, everyone is so professional and friendly, I can’t name you all but you know who you are!! Thank you again Shirl (Stedman).

Charlotte Millington

1664980690

I’m currently just into my second week of an 8 week course of sessions to help fix my back issues and hopefully live a more mobile and pain free life.I’m already seeing improvement in my range of movement after having my lower back muscles released, and although the treatment might not always be comfortable (turning solid and rigid muscles into supple pliable ones takes some work!) I am so happy with the progress so far and the easing of the day to day pain that I am already feeling.

Agnieszka Rduch

1656264224

Team is amazing and really focused on individual customer needs. They really made a significant difference to my husband's life. Very friendly atmosphere.

1656164285

I started Pilates last September and having never been before was extremely nervous.But the understanding and help of my past medical history and attention in class was fantastic.My back and my flexibility is amazing now.I then joined the Ballet Pilates as I now had the confidence take on another class.I have had a course of massages for my leg which have solved that issue.All the staff are so welcoming and you get total support from everyone. You also have a laugh and come away in a terrific frame of mind.I wholeheartedly recommend WDC Physiotherapy and so pleased I took that first step.

1656020887

After 5 months of support from the WDC team I have managed to recover muscles and strength I never thought I would - they have prepared me for a knee operation and taught me excercises that I will continue to use. I have now joined their Pilates class which is great and I never thought I would be able to do. Thankyou - Jack Clair Kevin Dawn and all the teamI would highly recommend WDC PhysiotherapyIt’s an investment in your future !!

1656002621

Super friendly team who really care about their clients. Physios and therapists are great at devising and supporting recovery plans.

1648587086

The people at WDC are amazing. I had a bad back injury for 2 years and within only a few months I feel like a new person. A special thanks to Jack one of the Pilates instructor who does a fantastic job. He makes the classes engaging and brings a great sense of humour. I feel better both mentally and physically due to these Pilates classes and would recommend to anyone struggling with any injury or pain. Also Dawn at reception is so lovely and welcoming along with the rest of the team!

1647511407

A life and me changing experience! From being weighed down with pain 4 months ago to now feeling freer and lighter. This is a magical space with people who genuinely care and are interested in you. If you want change it will happen here. I can't rate WDC high enough.

1623929490

Excellent treatment pain free and back running